Frequently Asked Questions
Shipping
Q: Do you ship international?
A: Most of our products can be shipped outside of the United States. We do not send Devcon Plastic Steel Epoxy international. Barrels, triggers and direct firearm action/barrel replacement parts cannot be shipped international.
We do have some additional policies in place for International Shipping and we use a flat rate International USPS at 15 USD.
All customs, taxes, searches, duties or custom fees are at the cost/ responisbility of the buyer. However, we havent had an issue with that as of yet.
We can only ship to Select Countries.
Australia
Belgium
Brazil
Canada
Chile
Columbia
Finland
France
Germany
Greece
Iceland
Ireland
Italy
New Zealand
Spain
Sweden
United Kingdom
Unfortunately, these terms are not negotiable as the ATF mandates our policies.
Q: How do I pay for international Orders?
A: Payment will need to be made by PayPal and only shipped to a verified PayPal Address. Our credit card processor on the web page will not process international orders. We will need the SKU or Item TITLE from you. Take the USD price, add 15.00 and this is the amount that will need to be sent via PayPal. PayPal goods and services is preferred.
Prouduct Details
Q: How Long are your pillars?
A: Our standard pillars are 1.5" length, and our SlimLine pillars are 1.25 in length. All of our pillar require installations and final fitting to the actual stock they will be installed in. They will need to be shortened. We do this to account for variations in tolerances, and to allow for the different rifle variations.
Q: Do you offer instructions with your pillar kits?
A: We do not. We have brief instruction in our description on the web page. We suggest the excellent sources on youtube, forums/social media platforms for write up and guides on installation. We are here to offer advice and support however and the best advice we can give you, it prep work is key, and to take your time! Our Volquartsen Products, and our Green Mountain Barrels both have online instructions available from the Manufacturer website.
Q: What Outer Diameter are your pillars?
A: Our Standard pillars are 1/2" in diameter. Our SlimLines are 7/16 in diameter. We do not suggest going much thinner as the wall becomes quite weak.
Q: What Inner Diameter are your pillars?
A: Our Standard pillars and SlimLine Pillars will fit up to a 1/4" action screw with our large bore pillars fitting up to 5/16 action screw.
Warranty
Q: What is your Warranty/Guarantee Policy?
A: Our warranty is item specific. We are quite proud of our products and the quality standards that we have worked to establish. We will to protect the brand, and to protect our customer.
Our warranty depends on the product brand. The brands we are Authorized Dealers for :Volquartsen, and Green Mountain, we will follow the Manufacturers warraty polciies and practices.
Our Brands and Pillars we will warranty on a case by case basis, depending on the issue. Once our parts have been installed, or modified we do not offer refunds on.
Any DEVCON product, will not be offered any guarantee or warranty as these are highly sensitive to enviroment and the application process.
Q: Do you ship international?
A: Most of our products can be shipped outside of the United States. We do not send Devcon Plastic Steel Epoxy international. Barrels, triggers and direct firearm action/barrel replacement parts cannot be shipped international.
We do have some additional policies in place for International Shipping and we use a flat rate International USPS at 15 USD.
All customs, taxes, searches, duties or custom fees are at the cost/ responisbility of the buyer. However, we havent had an issue with that as of yet.
We can only ship to Select Countries.
Australia
Belgium
Brazil
Canada
Chile
Columbia
Finland
France
Germany
Greece
Iceland
Ireland
Italy
New Zealand
Spain
Sweden
United Kingdom
Unfortunately, these terms are not negotiable as the ATF mandates our policies.
Q: How do I pay for international Orders?
A: Payment will need to be made by PayPal and only shipped to a verified PayPal Address. Our credit card processor on the web page will not process international orders. We will need the SKU or Item TITLE from you. Take the USD price, add 15.00 and this is the amount that will need to be sent via PayPal. PayPal goods and services is preferred.
Prouduct Details
Q: How Long are your pillars?
A: Our standard pillars are 1.5" length, and our SlimLine pillars are 1.25 in length. All of our pillar require installations and final fitting to the actual stock they will be installed in. They will need to be shortened. We do this to account for variations in tolerances, and to allow for the different rifle variations.
Q: Do you offer instructions with your pillar kits?
A: We do not. We have brief instruction in our description on the web page. We suggest the excellent sources on youtube, forums/social media platforms for write up and guides on installation. We are here to offer advice and support however and the best advice we can give you, it prep work is key, and to take your time! Our Volquartsen Products, and our Green Mountain Barrels both have online instructions available from the Manufacturer website.
Q: What Outer Diameter are your pillars?
A: Our Standard pillars are 1/2" in diameter. Our SlimLines are 7/16 in diameter. We do not suggest going much thinner as the wall becomes quite weak.
Q: What Inner Diameter are your pillars?
A: Our Standard pillars and SlimLine Pillars will fit up to a 1/4" action screw with our large bore pillars fitting up to 5/16 action screw.
Warranty
Q: What is your Warranty/Guarantee Policy?
A: Our warranty is item specific. We are quite proud of our products and the quality standards that we have worked to establish. We will to protect the brand, and to protect our customer.
Our warranty depends on the product brand. The brands we are Authorized Dealers for :Volquartsen, and Green Mountain, we will follow the Manufacturers warraty polciies and practices.
Our Brands and Pillars we will warranty on a case by case basis, depending on the issue. Once our parts have been installed, or modified we do not offer refunds on.
Any DEVCON product, will not be offered any guarantee or warranty as these are highly sensitive to enviroment and the application process.